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Top Cruise Ship Innovations of Recent Years

  • Writer: Darian Abraham
    Darian Abraham
  • Sep 9, 2024
  • 6 min read

Updated: Mar 15, 2025



The cruise industry has continuously evolved, with cutting-edge innovations that have transformed the onboard experience for guests. Here's a breakdown of the top cruise ship innovations introduced over the past few years, ranked from most impactful to least, including the ships and cruise lines where these features first debuted.


1. Starlink Internet Access – Royal Caribbean

First Introduced On: Freedom of the Seas (2022)

Cruise Line: Royal Caribbean International


Innovation: Starlink's satellite-based internet system offers unprecedented internet speeds at sea, revolutionizing how passengers stay connected. Whether for streaming content, video conferencing, or browsing, passengers can now experience land-like internet speeds while cruising. This innovation has made working remotely from a cruise ship possible, enhancing the overall experience for tech-savvy travelers who need or want to stay connected.

Impact: Faster internet has significantly improved the guest experience, allowing for real-time social media updates, streaming entertainment, and even remote work from the middle of the ocean​.


2. MedallionClass Technology and Ocean Medallion – Princess Cruises

First Introduced On: Regal Princess (2017)

Cruise Line: Princess Cruises


Innovation: The Ocean Medallion is a wearable, coin-sized device that interacts with the ship's network, enabling the entire MedallionClass Technology experience. Passengers can enjoy keyless entry to their staterooms, touchless payments, personalized service, on-demand ordering, and real-time location tracking for family members. It allows for a highly personalized and seamless cruise experience, making everything from dining to navigation more convenient.

Impact: This technology has significantly enhanced the onboard experience by streamlining processes, reducing waiting times, and personalizing interactions with the crew. Guests can focus more on enjoying their vacation, while Princess Cruises can more effectively cater to their needs.


3. Sustainability with LNG-Powered Ships – MSC Cruises

First Introduced On: MSC World Europa (2022)

Cruise Line: MSC Cruises


Innovation: The shift towards sustainability in the cruise industry was marked by the introduction of Liquefied Natural Gas (LNG)- powered ships. MSC World Europa, one of MSC's World-Class ships, was designed to reduce carbon emissions significantly compared to traditional cruise ships. LNG engines produce fewer greenhouse gases and are more energy-efficient, contributing to a greener future for cruising.

Impact: Passengers can enjoy guilt-free cruising, knowing their travel has a reduced environmental impact. It positions MSC Cruises as a leader in sustainable cruising, appealing to environmentally conscious travelers.


4. Destination Elevators – Carnival Cruise Line

First Introduced On: Carnival Horizon (2018)

Cruise Line: Carnival Cruise Line


Innovation: Carnival introduced destination elevators on Carnival Horizon, an intelligent elevator dispatch system by Schindler Marine that reduces wait times by grouping passengers heading to similar floors. The system assigns an elevator to passengers based on their destination floor, minimizing the number of stops and improving traffic flow. While designed to optimize passenger movement and reduce wait times, it often confuses first-time cruise passengers. How to use: Passengers choose their destination before entering the elevator using touchscreen panels in the lobby. There are no buttons inside the elevators. Most systems use load sensors to prevent overcrowding and only stop when there's space. One person should input the destination for a group to avoid being assigned to different elevators. If the wrong floor is selected on the touchpad, passengers need to exit and reselect their destination.

Impact: This innovation has improved the overall efficiency of moving passengers across decks, particularly on larger ships, ensuring that guests spend less time waiting and more time enjoying their cruise.


5. Virtual Balconies – Royal Caribbean

First Introduced On: Quantum of the Seas (2014)

Cruise Line: Royal Caribbean International


Innovation: Virtual balconies bring real-time, high-definition exterior views into interior cabins via floor-to-ceiling screens. These screens show live footage of the ocean and destinations, making inside cabins feel more spacious and connected to the outside world. This innovation enhances the experience for passengers who book interior staterooms but want the feel of a balcony without the higher price tag.

Impact: Guests in interior cabins can enjoy the sights and sounds of the ocean, enhancing their experience without the cost of an actual balcony.


6. Enhanced Cabin Bathrooms – Disney Cruise Line

First Introduced On: Disney Wish (2022)

Cruise Line: Disney Cruise Line


Innovation: Disney elevated the cruise experience by introducing luxurious, hotel-like bathrooms on its new Triton-class ships. Gone are the cramped, modular shower stalls; these bathrooms feature heated floors, glass-enclosed showers, and better lighting. These changes provide a more luxurious, comfortable experience for guests.

Impact: The improved bathroom design makes cabins feel more like hotel rooms, providing comfort and a higher standard of luxury for guests. This feature appeals to families and luxury travelers alike.


These innovations highlight the constant evolution of the cruise industry, with cruise lines competing to offer better services, more entertainment, and improved sustainability. Whether through faster internet, more personalized experiences, or a reduced environmental footprint, these changes have transformed the guest experience, making cruising more appealing. 7. Smart Room Technology – Virgin Voyages, Royal Caribbean, and MSC Cruises

First Introduced On: Scarlet Lady (2021) for Virgin Voyages, Odyssey of the Seas (2021) for Royal Caribbean

Cruise Lines: Virgin Voyages, Royal Caribbean International, MSC Cruises


Innovation: Virgin Voyages took innovative room technology to the next level with their tablet-based system. Passengers aboard Scarlet Lady can use a tablet to control everything in their cabin, from lighting and room temperature to entertainment and even curtains. The technology allows for a fully customized environment accessible with a simple tap on the tablet.

While MSC Cruises attempted a similar system with their Zoe AI assistant on ships like MSC Virtuosa, it received mixed reviews due to its limited functionality and sometimes inconsistent performance. Zoe mainly provided basic information and wasn't as advanced in controlling the full cabin environment. Royal Caribbean's Odyssey of the Seas also introduced smart room controls that allow passengers to adjust settings such as temperature and lighting through the ship's app, making it convenient for tech-savvy travelers.

Impact: Virgin Voyages' tablet technology stands out because of its seamless integration and ease of use, offering passengers complete control of their environment. This level of personalization adds to the luxurious feel of the ship and enhances travelers' comfort. Royal Caribbean and MSC Cruises also contribute to the smart room revolution, although Virgin’s implementation is currently the most advanced in terms of user experience.


8. High-Tech Drone Shows – Royal Caribbean

First Introduced On: Wonder of the Seas (2022)

Cruise Line: Royal Caribbean International


Innovation: Royal Caribbean took onboard entertainment to new heights by incorporating drone shows into their evening performances. Using synchronized drones that fly above the open-air AquaTheater, these shows create stunning visual effects, adding a modern and high-tech flair to traditional cruise entertainment. Drones are synchronized with live performances and lighting, enhancing the storytelling and adding a sense of awe and wonder to the experience.

Impact: This innovation has raised the bar for cruise entertainment, offering a unique and memorable spectacle. High-tech drone shows captivate audiences and provide futuristic entertainment that blends technology and artistry.



Over the last five years, the cruise industry has made significant progress in enhancing the onboard experience. Innovations like Royal Caribbean’s Starlink internet integration and LNG-powered ships have revolutionized the industry from internet access to entertainment and sustainability. Looking ahead, the future of cruising promises even more exciting possibilities, including greater use of artificial intelligence, expanded automation, greener technologies, and immersive virtual and augmented reality experiences. These innovations aim to make cruising more attractive to a broader audience while minimizing environmental impact.



Trademarks and Copyright Information:

All product names, logos, and brands mentioned in this post are the property of their owners.

  • Starlink is a trademark of Space Exploration Technologies Corp. (SpaceX).

  • MedallionClass is a registered trademark of Princess Cruises.

  • Royal Caribbean International, Quantum of the Seas, Icon of the Seas, and Freedom of the Seas are trademarks of Royal Caribbean Group.

  • MSC World Europa and MSC Cruises are trademarks of MSC Cruises S.A.

  • Disney Wish, Disney Treasure, and AquaMouse are trademarks of Disney Cruise Line and The Walt Disney Company.

  • Carnival Horizon and Carnival Cruise Line are trademarks of Carnival Corporation & plc.

  • Any other product or service names mentioned are the property of their respective owners.

This article is for informational purposes only and is not affiliated with, endorsed by, or sponsored by any of the mentioned cruise lines or their parent companies.

This covers all the necessary trademarks and clarifies that the blog post isn’t affiliated with or endorsed by the companies mentioned.

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